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About Us

Mission Statement

Hospice of the Western Reserve provides palliative end-of-life care, caregiver support, and bereavement services throughout Northern Ohio.  In celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.

Vision Statement

Hospice of the Western Reserve will be recognized as the premier provider for palliative end-of-life care, caregiver support and bereavement services.

Organizational Values

Commitment, adaptability, integrity, leadership, professionalism, open communication, teamwork, accountability.

Core Values

Compassion
We at Hospice of the Western Reserve have a deep awareness of the individualized support needed by our patients, family, community and staff. We provide the support through gestures, and expressions, with a personal touch with the intention to relieve suffering.

Excellence
At Hospice of the Western Reserve, we commit through a shared vision of collaboration, commitment and personal accountability to achieve a culture of excellence for our patients, families and each other.

Quality
At Hospice of the Western Reserve we value and achieve quality by working towards a common goal. We exemplify teamwork, dedication and commitment to establish an environment of trust, ensuring excellence in ideal care.

Integrity
At Hospice of the Western Reserve, we demonstrate integrity by transparent accountability in the provision of our service to patients, families and community partners through ethical leadership, trustworthiness, and a steadfast adherence to doing the right thing.

Service
We at Hospice of the Western Reserve are a passionately committed team that improves quality of life as we serve, teach and support patients, families, the community and one another.

Stewardship
Hospice of the Western Reserve’s commitment to stewardship is demonstrated by the transparent and responsible utilization of resources; human and financial, to create the ideal experience for our patients, our staff and our community.

Philosophy

Hospice of the Western Reserve affirms the dignity of life and advocates for patient and family comfort and quality during life’s final phase. We believe that hospice patients have the right to continue life to the fullest extent possible according to their circumstances, and we believe in fostering opportunities for continuing growth and fulfillment. We further recognize patients’ decision-making rights in relation to continuing medical treatments, and we advocate the right to withdraw treatments whose benefits are outweighed by their burdens. We also support the use of medication to alleviate pain even if there is a risk of death as a secondary and unintended consequence.

Although Hospice of the Western Reserve does not support or participate in assisted suicide or euthanasia, we understand that some patients may request assistance with suicide or euthanasia. We will not abandon these people but will continue to support them and their families, providing comfort care including pain and symptom management as well as social, psychosocial and spiritual support.

Mission

Hospice of the Western Reserve provides palliative end-of-life care, caregiver support and bereavement services throughout Northern Ohio.
In celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.

Resources

About Us - Fact Sheet

More information about Hospice of the Western Reserve.