PHONE: 800.707.8922
REFERRAL PHONE: 800.707.8921
REFERRAL FAX: 216.383.5298

Frequently Asked Questions

Q: We didn’t use hospice services. Can I still get bereavement support?

A: Yes, the Elisabeth Severance Prentiss Bereavement Center is a community resource available to anyone who has experienced a loss through death. We welcome the opportunity to help you and your family through this difficult time.

Q: What kind of programs do you have for children?

A: We offer individual sessions, six-week support groups, monthly support groups, camps and family programs. In addition, we have a comprehensive school services program.

Q: What about expressive therapy and other specialty programs?

A: We offer a comprehensive art therapy program with groups and workshops throughout our service area. In addition, we offer drum circles and weekly yoga. Massage therapy is available at a nominal cost in the bereavement center.

Q: Do you offer any training on grief and loss?

A: The bereavement center is often contacted by area businesses, schools, and healthcare providers to offer education programs on grief and loss. Length, topic and cost vary on the specific request and each program is tailored to meet the needs of the group. Our Grief Series,  a bereavement specialty program, is very popular for healthcare professionals and the lay community who want more in-depth education on grief and loss.

Q: Do you respond when there is a crisis or traumatic death?

A: Yes, our staff has additional training in crisis response and sudden death. We provide on-site support and guidance following a traumatic event.

Q: Who can make a referral to the bereavement center?

A: Services are available to anyone in the community, regardless of whether or not his/her family used hospice care. A professional referral is not required. Those coping with a death can contact the bereavement center by calling 216.486.6838 or 800.707.8922.

Q: Are there fees for any of the services of the bereavement center?

A: Generous support from the community allows Hospice of the Western Reserve to offer most programs and services at no cost to the participant. There is a nominal registration fee for camps, retreats and art therapy programs. Individual counseling is on a sliding scale. We do not turn anyone away regardless of ability to pay and have scholarships for most programs. Specific workshops, seminars and some courses have a separate fee schedule.

Q: How can I learn more about the bereavement center?

A: Please call us at 216.486.6838 or 800.707.8922 to speak with a counselor about how the bereavement center and Hospice of the Western Reserve can help.

Click here to find our Grief Discussion Groups, a forum where you can share your stories, express your feelings and receive coping tips from others who are grieving and the professionals at the Elisabeth Severance Prentiss Bereavement Center.

Don't go through it alone


Complete List of Support Groups

We offer a variety of support groups for anyone who has had a loved one die.