PHONE: 800.707.8922
REFERRAL PHONE: 800.707.8921
REFERRAL FAX: 216.383.5298
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Why Hospice of the Western Reserve?

As a nationally recognized non-profit hospice, Hospice of the Western Reserve serves patients of all ages, including children, wherever they are. We offer first-class services, unmatched by other hospice providers, with more offices close to you and your loved ones.

We believe the only way to enhance your quality of life is by starting with superior quality of care. Our staff represents the most experienced and well-trained professionals in end-of-life care, with over 3,000 collective years of hospice experience. We employ more nurses who have obtained the distinctive credential as a Certified Hospice and Palliative Care Nurse (CHPN) and more board certified physicians in hospice and palliative care than any other hospice program in Northeast Ohio.

Choosing the right hospice provider for you or your loved one is one of the most important decisions you will ever have to make. We know you have choices but if excellence, comfort and commitment are important to you, then we are your hospice of choice.

Excellence

Recognized regionally, nationally and internationally, we are one of the largest hospice programs in the country and the oldest in Northeast Ohio. Established in 1978, our program has grown over the years to serve six counties and more than 1,200 patients and their families every day. We foster excellence by:

Comfort

Our team of caregivers provides patients a unique experience when their life is measured in months rather than years. Team members wrap around each patient and his or her family, bringing their own talents, skills, experience and personal style to help achieve comfort and peace. We create an atmosphere of comfort by:

  • Visiting patients more often per week than other Ohio hospice providers.
  • Offering more in-patient beds in our hospice care settings closer to your home.
  • Collaborating with nursing homes and hospitals to meet the needs of your loved ones wherever they are.

Commitment

We celebrate life, allowing people to be comfortable, pain free and enjoy the time they have. Life closure is an important goal for our patients and families which can be fostered through life enrichment and legacy work. We strive to facilitate the discovery of these experiences for all of our patients—whether they want to go sailing, be a chef for a day or leave a message for their loved ones. Quality of life is as important as length of life. We commit to our patients by:

  • Celebrating life enrichment events made possible by more than 1,400 dedicated volunteers.
  • Conducting research to improve the care of patients with advanced illness and their families through The Hospice Institute.
  • Developing specialized programs to meet the needs of children, Veterans, patients with AIDS, COPD, dementia and other diseases.

How to Choose Hospice of the Western Reserve

Anyone can call Hospice of the Western Reserve to start or simply inquire about services available. Physicians, social workers and nurses often assist family members by initiating the call. Early referrals are encouraged so that patients and their families can receive all the benefits of our care.

Not ready for hospice care? Even if you and your loved one feel it’s too early for hospice services, we can help. Our palliative care program extends the principles of hospice care to a broader population of patients who could benefit from pain management earlier in their illness.

To begin the referral process, call 800.707.8921 or fill out our online referral form.

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Resources

A Companion Guide When Facing a Serious Illness

As a leader in the community, Hospice of the Western Reserve addresses the physical and emotional needs of patients who are seriously ill, as well as their families and caregivers.