Admission Criteria​

Hospice of the Western Reserve is a community-based non-profit organization providing comprehensive hospice services for those individuals with a serious illness.

Several clinical studies have demonstrated the benefit hospice and palliative care can have for patients diagnosed with dementia, cardiopulmonary disease, kidney disease, cancer and other terminal diagnoses. 

We are able to provide services to patients with any diagnosis, at any age, including our pediatric and perinatal programs. Through our Western Reserve Navigator program, we partner with patients to manage their pain and other symptoms for those whose diagnosis is chronic and not yet ready for hospice care.

Call our referral team 24/7 at 800.707.8921.

To expedite the referral process, please have the following information ready:

  • Patient Name and Location
  • Diagnosis
  • Primary Contact/Caregiver - if it applies.

Referral Information

The following questions may help determine whether a patient needs our help.

A patient who:

  • May not survive within the year
  • Is facing difficult conversations regarding end of life decisions
  • Is seriously ill and pain management is needed
  • Has more than one chronic condition
  • Has been admitted to the ER/hospital several times within six months

As a caregiver:

  • How many hours do you spend caregiving?
  • Is the amount of care you’re providing overwhelming?
  • Are you getting help from friends and family members?
  • Have you been ill recently?
  • Are you experiencing sleep issues?
  • Are you irritable?
  • Is the situation taking a toll on your family life or job?
  • Is it causing a financial strain?

Call Hospice of the Western Reserve at 800.707.8921 for support. 


To expedite the referral process, please have the following information ready:

-Patient Name and Location

-Diagnosis

-Primary Contact/Caregiver - if it applies.

You can call our referral team 24/7 at 800.707.8921.