PHONE: 800.707.8922
REFERRAL PHONE: 800.707.8921
REFERRAL FAX: 216.383.5298

In-Home Care

While Hospice of the Western Reserve serves most patients in their own homes, services can be provided in a variety of settings – wherever a patient calls home. No matter the setting, the hospice team will work together to best serve the patient and family.

Patient’s Private Home

For patients who are able to stay at their own home, the hospice team will do whatever possible to keep them there. A member of the hospice team makes regular visits to the home to assess the patient and provide additional care or other services. If there is a brief, acute episode that requires additional care to manage pain or acute medical symptoms, nursing care can be temporarily provided on a 24-hour continuous basis for a few days, in order to keep the patient at home.

Alternative Home Sites

For patients who reside in a nursing facility, long-term care facility, assisted living, group home or other residential care setting, our Alternative Home Program partners with the facility’s team to care for patients. By working together, we enhance the residential facility’s excellent services, providing pain and symptom management, bereavement support, on-going consultation, access to on-call staff and in-service education.

At the Hospital

With the help of our liaison team, patients can begin hospice care prior to their discharge from the hospital, in order to make the transition to home seamless. Equipment, medication and care needs can be prepared for the patient and family. For patients who are not leaving the hospital setting, hospice services can complement the hospital staff. Services may be provided to patients who have been admitted to an in-patient hospice unit in participating hospitals, nursing facilities and prisons.

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Hospice Caregiver Guide

Hospice of the Western Reserve provides caregivers an immediate source of information to assist in understanding hospice care and learning what the benefits are in electing hospice care.