You Have A Right to Choice


Your Family. Our Purpose. Together.

​We're here for you wherever you are in your journey. 

For over 40 years, Hospice of the Western Reserve has provided palliative and end-of-life care, caregiver support, and bereavement services throughout Northern Ohio. We are a nationally acclaimed nonprofit agency providing care in a variety of settings, including:

  • Private residences - the majority of our patients receive care in their homes
  • Assisted living and retirement communities
  • Nursing Homes 
  • Inpatient Hospice Units: David Simpson Hospice House on Cleveland's east side and Ames Family Hospice House in Westlake 

Our services have grown to meet the requirements of a diverse 9 county area.

Special Programs & Features Include:

  • We are Ohio's first and largest nonprofit hospice. We pride ourselves on the connections we have developed within our community - neighbors caring for neighbors.
  • We're committed to working with your preferred physician and provider to collaborate on care. 
  • We provide care and admissions 24 hours a day, 365 days a year. 
  • Our clinical staff has more certifications than any other hospice in Ohio.
  • Palliative Care through our Western Reserve Navigator Program provides symptom management for life limiting illnesses while partnering with patient on any future health transitions.
  • Specialized and complex care delivered for specific illnesses such as COPD, heart failure, dementia and renal disease.
  • Home delivery of hospice-related medications, equipment and supplies. 
  • Home visits by physicians and nurse practitioners. We are happy to work in partnership with your medical team.
  • Our Moments to Remember Program, focused on enhancing the quality of life for hospice patients and their families by fulfilling wishes.
  • Pediatric and perinatal programs.
  • Specialized care for Veterans through our Peaceful and Proud partnership.
  • Caregiver education and training including videosbooklets and customized guidance to fit your unique needs.
  • Our respite care can be provided through our partnerships with nursing facilities or our hospice inpatient units to provide a break for the patient’s caregiver.
  • Spiritual care services for all faiths.
  • Our patients are not left alone in their final moments due to our By Your Side Program.
  • Art and music for patients and their families.
  • Pet Therapy is available for patients and their loved ones. In addition, well behaved pets are welcome inside of our inpatient units.
  • Our Western Reserve Grief Services provides programs to anyone needing support on their grief journey and includes children’s bereavement camps, equine (horse) camps, family programs, special events, art therapy groups, Healing Arts Workshops and a wide variety of grief support groups. Crisis response in the community and in-school grief programs are available.

To make a referral:  216.383.3700 

We are here 24/7.


"My grandparents’ doctors both recommended Hospice of the Western Reserve. They made one of the toughest experiences peaceful and full of love. The employees became an extension of my family. 

-Holly Craider, Granddaughter, Family Caregiver

"Hospice of the Western Reserve is not a place of giving up hope. If anything, it’s a place designed to inspire hope, both for the patient and their families."

-Mark Ribbins, Son, Caregiver

"It was everything I could have hoped for and it made such a difference to my Dad. We were relieved that everything was being done right and there was somebody you could count on to call and they would respond. It was just a lifesaver to have them involved." 

-Dr. Alfred F. Connors Jr., MD, Physician, MetroHealth Medical Center