Inpatient Visitor Policy

IPU visitation policy

This visitation policy has been established to protect our patients, staff and visitors.

  • Visitors are permitted to visit 24/7. Upon entrance into the building, we ask that you please provide the patient’s name to gain admittance.
  • Minors must be accompanied by an adult throughout their visit
  • Masking is optional for all visitors, regardless of vaccination status, except for the following scenarios: Please wear a mask if, within the last 10 days you have:
    • Experienced COVID-19 symptoms or respiratory illness symptoms
    • Had exposure to COVID-19, influenza or RSV
    • Consider masking in close contact with high-risk paƟents
    • HWR supports visitors who prefer to continue masking for their own added protection
  • Vistors for patients with COVID-19 do so at their own risk. They will be provided a mask that must be worn for the duration of time they are inside the facility. Visitors for Covid+ patients must remain in the patient’s room unless instructed otherwise. Access to public restrooms (if patient restroom cannot be used), vending machines and coffe machine is permitted.
  • Visitors must use hand sanitizer prior to proceeding to the patient’s room and each time they enter and exit the patient’s room
  • Pet visitation is permitted. The facility’s pet policy must be followed at all times
  • Visitors may not enter or exit through patient room doors or any other exterior door. They must enter and exit through the main entrance only.



Rev. 05.22.23

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More than 1,000 Hospice of the Western Reserve employees and 3,000 volunteers live and work side-by-side in the same neighborhoods with our patients and families. We are privileged to have cared for more than 100,000 Northern Ohioans since our inception.