Inpatient Visitor Policy

IPU visitation policy

This visitation policy has been established to protect our patients, staff and visitors.

  • Visitors are permitted to visit 24/7. Upon entrance into the building, we ask that you please provide the patient’s name to gain admittance.
  • Minors must be accompanied by an adult throughout their visit
  • Masking is optional for all visitors, regardless of vaccination status, except for the following scenarios: Please wear a mask if, within the last 10 days you have:
    • Experienced COVID-19 symptoms or respiratory illness symptoms
    • Had exposure to COVID-19, influenza or RSV
    • Consider masking in close contact with high-risk paƟents
    • HWR supports visitors who prefer to continue masking for their own added protection
  • Vistors for patients with COVID-19 do so at their own risk. They will be provided a mask that must be worn for the duration of time they are inside the facility. Visitors for Covid+ patients must remain in the patient’s room unless instructed otherwise. Access to public restrooms (if patient restroom cannot be used), vending machines and coffe machine is permitted.
  • Visitors must use hand sanitizer prior to proceeding to the patient’s room and each time they enter and exit the patient’s room
  • Pet visitation is permitted. The facility’s pet policy must be followed at all times
  • Visitors may not enter or exit through patient room doors or any other exterior door. They must enter and exit through the main entrance only.

Rev. 05.22.23

We Can Help

Speak with the referral team by contacting us seven days a week, 24 hours a day. Any first visit and admission can be made the first day.

Northern Ohio's Hospice of Choice

More than 1,000 Hospice of the Western Reserve employees and 3,000 volunteers live and work side-by-side in the same neighborhoods with our patients and families. We are privileged to have cared for more than 100,000 Northern Ohioans since our inception.