Bob Phillips-Plona Honored in “Notables in Healthcare” Report
Over the past year, the COVID-19 pandemic has tested the healthcare sector in ways we could have never imagined. A special report published this month by Crain’s Cleveland Business, “Notables in Healthcare,” recognizes some of the healthcare leaders who made a significant difference in our community during this challenging time. Among those honored is our own Bob Phillips-Plona. Congratulations, Bob!
In addition to his role as the Director of Residential Services for our two hospice inpatient units (Ames Family Hospice House and David Simpson Hospice House), Bob leads a team that worked diligently to secure personal protective equipment for our direct care staff. He collaborated with team members to develop policies and procedures to keep our staff safe and assure we were able to meet patient needs during this challenging time.
Bob also led the initiative to get our staff vaccinated across the nine counties we serve, coordinating with every county health department, even as information was changing day to day. Because of his tireless efforts, we were able to serve thousands of patients in hospitals, nursing homes, assisted living facilities, at home and in our inpatient hospice units, while educating staff, patients and their families on safety and best practices.
“As the leader of our internal agency-wide Emergency Response Team (ERT) Bob played a lead role in our emergency response coordination with local, county and state officials,” said Bill Finn, President and CEO. “This collaboration focuses on having HWR be a part of the solution for our communities in addition to caring for our patients and families. We are most grateful for Bob’s herculean efforts. They have truly made a difference to our organization, our patients and the community at large.”