Mary Kay Tyler, MSN, CNP, CHPCA

Vice President of Quality 

Mary Kay Tyler, MSN, CNP, CHPCA was appointed Vice President of Quality in 2016. Prior to that she served as Director of Pediatrics & Clinical Support Teams for 10 years.  She has been with the agency since 1999. 

Tyler is responsible for overseeing corporate quality and compliance programs and initiatives and HIPAA Privacy for all programs of Hospice of the Western Reserve.  As such, she also oversee the Computer Education and Centralized Medical Records Teams.

She holds a Master’s degree in Nursing and is a Certified Pediatric Nurse Practitioner. She is board certified in Palliative Care Management/Administration and is a Fellow in Palliative Care Nursing. 

Tyler is a founding member of the Ohio Pediatric Palliative/End-Of-Life Network (OPPEN), a state coalition of organizations caring and advocating for children and families receiving palliative and hospice service, most recently serving as the Chair. 

She can be reached at 216-486-6007 or by email at