Donor Bill of Rights

Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To ensure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit organizations and causes they are asked to support, we declare that all donors have these rights:
 

I. To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.

II. To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.

III. To have access to the organization’s most recent financial statements.

IV. To be assured their gifts will be used for the purposes for which they were given.

V. To receive appropriate acknowledgement and recognition.

VI. To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law.

VII. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.

VIII. To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.

IX. To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.

X. To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.

The Donor Bill of Rights was created by the Association of Fundraising Professionals (​AFP), the Association for Healthcare Philanthropy (AHP)​​, Council for Advancement and Support of Education (CASE), and the Giving Institute: Leading Consultants to Non-Profits. It has been endorsed by numerous organizations.

​​Hospice of th​​e Western Reserve respects our donors and does not sell, trade or share our donors’ personal information with anyone else. Hospice of the Western Reserve does not send donor mailings on behalf of other organizations. Every precaution is taken to protect your privacy.


Opt-out: Individuals may contact Hospice of the Western Reserve by phone (855.475.0245), email (donate@hospicewr.org​) or mail to Hospice of the Western Reserve Development Office, 17876 St. Clair Ave., Cleveland, Ohio 44110 to request his or her name be removed from all, or specific, mailing lists.

Hospice of the We​stern ​Reserve Development Office
P.O. Box 72101
Cleveland, Ohio 44192
donate@hospicewr.or​g
Phone: 855​.475.0245
​(Monday – Friday 8:00 a.m. – 4:30 p.m.)
​​​
A community-based 501(c)(3) non-profit hospice, tax ID: 34-1256377 ​Your donation is tax-deductible as permitted by law.