​Mentor resident Colleen Moran, a Hospice of the Western Reserve volunteer for 18 years, has received a 2018 Most Treasured Volunteer Award from the Center for Community Solutions, a nonpartisan think tank in Cleveland focused on health, social and economic issues. Presenting the award to Colleen was Tiffani Tucker, Channel 19 news anchor. Candidates were evaluated on criteria that included innovative approaches, difficult obstacles overcome, accomplishments, community need and the volunteer's impact in the Northern Ohio region.

Volunteer service manager Tina Thonnings wrote these words in her heartfelt nomination: "When Colleen's father died in 1999, she and her mother began volunteering for Hospice of the Western Reserve. After losing her mother, Colleen decided to continue volunteering. She assists with several projects, but her primary role includes making weekly check in calls to patients and families. She provides needed support and creates relationships with hospice patients and families. Colleen does all she can to embrace our patients and their loved ones, inspired by the words of Dame Cicely Saunders, founder of the modern hospice movement: 'You matter to the last moment of your life, and we will do all that we can to not only let you die peacefully, but to live before you die.'"