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Events Locations Volunteers News Careers Resources & Guides Contact
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Healthcare Professionals

Help your patients receive the care they need wherever they call home.

Call Now 800.707.8921

For Healthcare Professionals

As a healthcare professional collaborating with Hospice of the Western Reserve, you gain access to our expertise, resources and comprehensive approach, guaranteeing your patients receive the highest quality of care.

Hospice of the Western Reserve has been providing the community with high-quality hospice and palliative care for over 45 years.

Our experience has shown us the challenges facing physicians, facilities, hospital systems and other provider organizations. This is why we are committed to meeting your patient’s needs while simultaneously addressing the unique requirements of healthcare professionals. 

Setting the Standard of Care

At Hospice of the Western Reserve, we prioritize certifying our professionals to elevate our standard of care. Each of our physicians and 89% of our clinical leadership are hospice and palliative care certified. By emphasizing continuing education and staff certification, we assure our patients and their families that they receive care from knowledgeable and exceptionally skilled professionals. Hospice of the Western Reserve is accredited by independent, nonprofit organizations, including the Accreditation Commission for Health Care (ACHC) and Community Health Accreditation Partner (CHAP).

We’re available 24/7

Our team members are available around the clock, including nights, weekends and holidays. We want to provide you and your patients peace of mind and minimize after-hours calls to your office.

You can speak with the referral team anytime by contacting us at 800.707.8921.

Streamlined Referrals & Care Transitions

At Hospice of the Western Reserve, we process referrals quickly and would be happy to contact your patient to begin care. We make every effort to schedule a same-day visit when family is available, recognizing patients’ vulnerability during the transition from hospitals to post-acute care settings or the community. Learn more about referrals here.

Specialized Care

We offer specialty care for patients to help alleviate symptoms, improve quality of life and decrease hospitalizations. Specialized services include treatment for patients diagnosed with COPD, HIV/AIDS, and progressive memory disorders, support for veterans and a committed team for pediatric palliative and hospice care. Learn more about our specialized care here.

Palliative Care

If your patient is dealing with an advanced serious illness, palliative care might be a suitable option. We deliver palliative care through Western Reserve Navigator and our team's primary aim is to offer comfort and support to both the patient and their loved ones. Our expertly trained and skilled providers collaborate with caregivers and patients to manage physical symptoms, facilitate conversations on advanced care planning, and identify their goals, wishes and preferences. These services are delivered by advanced practice registered nurses, social workers, a registered nurse for phone support and a group of volunteers who enhance care with monthly touchpoints, companionship, or respite. We invoice the patient's insurance and accept Medicare, Medicaid and most commercial insurances; however, a copay may be required.

We Can Help

Speak with the referral team by contacting us 24 hours a day, seven days a week. We will do our best to schedule a visit on the same day it is needed.

Learn More

Find the Level of Care You Need

Read More

Snapshot of Quality Care

Hospice of the Western Reserve’s scores on Hospice Compare continue to be among the highest in the region in multiple categories, with more family caregivers indicating they would recommend HWR than any other Northern Ohio hospice.

Read More

Care Settings

We offer care in different settings including a patient or loved one’s home, assisted living and nursing facilities, hospitals and at our inpatient units.

Read More

Find the Level of Care You Need

Read More

Snapshot of Quality Care

Hospice of the Western Reserve’s scores on Hospice Compare continue to be among the highest in the region in multiple categories, with more family caregivers indicating they would recommend HWR than any other Northern Ohio hospice.

Read More

Care Settings

We offer care in different settings including a patient or loved one’s home, assisted living and nursing facilities, hospitals and at our inpatient units.

Read More

Find the Level of Care You Need

Read More

Snapshot of Quality Care

Hospice of the Western Reserve’s scores on Hospice Compare continue to be among the highest in the region in multiple categories, with more family caregivers indicating they would recommend HWR than any other Northern Ohio hospice.

Read More

Care Settings

We offer care in different settings including a patient or loved one’s home, assisted living and nursing facilities, hospitals and at our inpatient units.

Read More

Find the Level of Care You Need

Read More

Snapshot of Quality Care

Hospice of the Western Reserve’s scores on Hospice Compare continue to be among the highest in the region in multiple categories, with more family caregivers indicating they would recommend HWR than any other Northern Ohio hospice.

Read More

Care Settings

We offer care in different settings including a patient or loved one’s home, assisted living and nursing facilities, hospitals and at our inpatient units.

Read More

Donate to The Hospice of the Western Reserve

At the heart of our mission we aim to enhance the quality of life for those nearing the end of life’s journey and those who grieve. We could not do this important work without the support of generous individuals like you.

Donate Today

Join The Hospice of the Western Reserve Team

Each of our team members makes a profound impact in our mission of providing exceptional care and support to patients and their loved ones. Turn your calling into your career.

Career Opportunities

Contacts

Main Line
800.707.8922
Referral Fax
216.383.5298
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